Troubleshooting Neon Prism: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Neon Prism game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Neon Prism again.
- Install Missing Multiplayer packages.
How to Fix Neon Prism Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Neon Prism and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Just1337 Publisher Customer Service
If the problem still persists, contact Just1337 Publisher customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Neon prism is a fun and simple but at the same time highly addictive game.
The goal of the game is to drive your little ship from one end to another, dodging numerous obstacles, solving puzzles, opening new passages with checkpoints and discovering unique game mechanics by yourself. There are 50 levels, and there is also a cool medal system so you can always try your best for that shiny gold medal.
**Slow ability- allows for the player to slow down everything except for the player itself.
**Blink ability- allows you to jump a short distance. If you manage to time it right, you can even jump through some of the obstacles in the game.
Enjoy the uplifting music, breath taking visuals, solve puzzles, don't be afraid to fail, the game might be a bit tricky towards the end, but everyone can master it.
