The Horus Heresy down or not working? crashes or problems?

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Troubleshooting The Horus Heresy: How to Fix Common Problems and Isuses

The Horus Heresy: Betrayal at Calth down?

Common fixes:

Clear the Cache of Your PC or Console
Update The Horus Heresy game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Horus Heresy again.
Install Missing Multiplayer packages.

How to Fix The Horus Heresy Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch The Horus Heresy and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Steel Wool Studios Customer Service

If the problem still persists, contact Steel Wool Studios customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Skulls for the Skull Throne 3VR REQUIREMENTSHere are the requirements for VR players on the HTC Vive or Oculus Touch:MINIMUMOS: Windows 8Processor: Intel i5-4590 or greater / AMD FX 8350 or greaterMemory: 9 GB RAMGraphics: NVIDIA GeForce GTX 970 / AMD R9 390DirectX: Version 11Storage: 30 GB available spaceRECOMMENDEDGraphics: NVIDIA GeForce GTX 980 / AMD R9 390XDirectX: Version 11Storage: 40 GB available spaceVR NOT REQUIRED FOR PLAYAbout the GameImmerse yourself in the Horus Heresy the epic origin storyof the Warhammer 40,000 Universe!The first shots have been fired in the conflict that will change the future of mankind. Brother Legions of Space Marines taking arms against one another. The noble Ultramarines are betrayed on Calth by the zealous Word Bearers bent on tearing down the Imperium. A dark ritual ignites the system’s star, sending both Legions underground to battle for their honor, their belief, the fate of the Imperium, or just to survive.The Horus Heresy: Betrayal at Calth is a game of turn-based skirmishes between the genetically altered warriors of the 31st Millennium, The Adeptus Astartes. In the campaign, players control units of Space Marine Legionnaires, guiding them through the underground arcologies of Calth. Fight alongside units of Ultramarines ranging from basic Legionnaires, Veterans, and Sergeants, to elite units of Terminators, and the most venerable Contemptor Dreadnought. Dispatch the foul heretics of the Word Bearers using a mighty arsenal, from the ranged accuracy of Bolters, Plasma Guns, Flamers, and Rocket Launchers, to the close combat might of Chainswords, Power Fists, and Lightning Claws. The Horus Heresy: Betrayal at Calth also includes several Multiplayer maps allowing players to fight as Ultramarines or Word Bearers in either objective based missions or deathmatch. Bring the full arsenal of your chosen Legion to bear against friends with private matches or against opponents across the world with built in matchmaking. Multiplayer...