Troubleshooting Neptune: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Neptune game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Neptune again.
- Install Missing Multiplayer packages.
How to Fix Neptune Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Neptune and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact GENOVA Softworks Customer Service
If the problem still persists, contact GENOVA Softworks customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Welcome to Neptune: Arena FPSClassic arena style gameplay mixed with modern and futuristic elements, where the only thing that matters is the skill.Features:Set into a futuristic environment, you will have to fight the other players climbing the leaderboard and becoming the best;Fast paced, tricky, get quick into the action without having to wait for the matches to end;Beautiful arenas where only the best players will be able to dominate;Many jump pads! Melt your movement skills with in-air fights;Traps! Every map has its own way to endanger the player;Master 9 futuristic but classic arena style weapons;Offline single player BOT Practice;Classic Deathmatch and Instagib mode;Weapons skinsModern experience systemGain XP when fragging the other players;Earn new ranks and get Tokens to spend on weapons skins;Customize your player’s skin colour;Steam Trading Cards
