Troubleshooting Nancy Drew: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Nancy Drew game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Nancy Drew again.
- Install Missing Multiplayer packages.
How to Fix Nancy Drew Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Nancy Drew and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact HeR Interactive Customer Service
If the problem still persists, contact HeR Interactive customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Nancy Drew®: Ghost Dogs of Moon Lake is a first-person perspective, point-and-click adventure game. The player is Nancy Drew and has to solve a mystery. Explore rich environments for clues, interrogate suspects, and solve puzzles and mini-games. A friend’s frantic note sends you, as Nancy Drew, on the trail of a mysterious pack of dogs whose glowing eyes and mournful howls threaten to chase you away forever. Local residents say that the dogs have come back from the grave to protect the secrets of their master. Are the ghostly legends true, or is there a flesh-and-blood explanation for the haunting howls? You must solve the mystery before the hounds catch your scent! Dare to Play™! Explore a cemetery and a speakeasy Take photos of birds and collect bugs Find a way through a forest maze Interrogate intriguing suspects Choose from Junior or Senior Detective difficulty levels About The Nancy Drew Adventure Series The original #1 selling PC adventure series. See a comparison of the Dossier and Adventure Series