Troubleshooting Nancy Drew: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Nancy Drew game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Nancy Drew again.
- Install Missing Multiplayer packages.
How to Fix Nancy Drew Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Nancy Drew and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact HeR Interactive Customer Service
If the problem still persists, contact HeR Interactive customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Nancy Drew®: The Phantom of Venice is a first-person perspective, point-and-click adventure game. The player is Nancy Drew and has to solve a mystery. Explore rich environments for clues, interrogate suspects, and solve puzzles and mini-games. The stakes have never been higher as Nancy Drew joins an international undercover investigation to track down a phantom thief in Venice. The police have few leads and you might be the only one who can stop the thefts of historic artifacts. Can you spy on suspects and collect clues before the crime syndicate catches up to you? Dare to Play Master Italian as you dig for clues Create a fashion statement or a new disguise Deal out the fun in the Italian card game Scopa Cover the costs with creative ways to earn Euros Travel the canals and listen to singing gondoliers About The Nancy Drew Adventure Series The original #1 selling PC adventure series. See a comparison of the Dossier and Adventure Series
