Troubleshooting Nancy Drew: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Nancy Drew game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Nancy Drew again.
- Install Missing Multiplayer packages.
How to Fix Nancy Drew Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Nancy Drew and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact HeR Interactive Customer Service
If the problem still persists, contact HeR Interactive customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
From the creators of the #1 selling-PC adventure games comes a new Nancy Drew story-driven casual series that is Fast Fun for Busy Detectives™. You, as Nancy Drew, are on the set of a controversial remake of the famous 1930's film Pharaoh! The studio original movie released with an alternate ending due to the untimely death of Lois Manson, the film's star, and became a box office smash. Now, Nancy Drew is undercover on the set to get to the bottom of suspicious press leaks and uncanny accidents that have the production schedule in jeopardy. Is someone trying to sabotage the movie or is it a curse of the fallen film star? Seek the source of sabotage on cursed Hollywood set! Find hidden objects and use clues to crack the case Make smoothies, pick locks, and decrypt messages Catch loose reptiles and a cursed black cat Unlock the alternate ending by earning bonus points Replay fun mini-games in Arcade Mode About The Nancy Drew Dossier Series A hidden-object puzzle mystery that’s Fast Fun for Busy Detectives. See a comparison of the Dossier and Adventure Series
