Puzzle Agent not working

Is Puzzle Agent down?

Published by Telltale Games

User reports shows no current problems


I have a problem with Puzzle Agent

Are you having issues with the game? Select the problem you are having and send feedback to Telltale Games






Puzzle Agent problems reported in the last 24 hours

Have an issue with Puzzle Agent? Report your problem



Troubleshooting Puzzle Agent: How to Fix Common Problems and Isuses


    Puzzle Agent down?   Puzzle Agent not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Puzzle Agent game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Puzzle Agent again.
  4. Install Missing Multiplayer packages.

How to Fix Puzzle Agent Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Puzzle Agent and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


ABOUT THE GAME



When White House inquiries to the Scoggins Eraser Co. are answered only with curious puzzles, Nelson Tethers from the U.S. Department of Puzzle Research is sent on the case. The strange events in Scoggins will challenge every ounce of Tethers’ expertise, and possibly his very wits too, with brainteasers at every turn: mazes, logic puzzles, riddles, and more. He soon realizes that these - along with the clinically pre-occupied townspeople, secret societies, and peculiar sounds from the forest - are intimately connected to the core mystery. And what's with the gnomes? Created with indie comic artist Graham Annable's unique narrative and visual sensibilities, delivered with the distinctive Telltale storytelling style, Puzzle Agent is sure to challenge, thrill and engage in more ways than you can shake a cryptogram at! Plentiful puzzles to challenge your neurons. See if you can find every puzzle to solve the mystery of Scoggins -- mazes, logic, riddles, brainteasers and more. Investigate the strange, peculiar and mind-boggling to crack the case! Your discoveries provide clues to the larger mystery crippling the town, or uncover puzzles that must be solved to reveal answers ... or even more questions. Hunting for Hints: Chewing gum helps Agent Tethers think and solve. Find and collect gum wads around the town to uncover hints if you get "stuck" in any puzzles.

keyboard_arrow_up