Troubleshooting Substance 3D Painter 2024: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Substance 3D Painter 2024 game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Substance 3D Painter 2024 again.
- Install Missing Multiplayer packages.
How to Fix Substance 3D Painter 2024 Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Substance 3D Painter 2024 and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Adobe Customer Service
If the problem still persists, contact Adobe customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
Adobe Substance 3D Painter is the reference texturing app for 3D professionals and enthusiasts. From AAA Game Developers to Indies, from Feature Animation to Visual Effects studios, the industry uses Painter to bring their creations to life thanks to its unparalleled speed, flexibility and visual quality.You will get free updates on Steam up to the end of 2024Substance 3D Painter adapts to you, no matter your skill levelUse Smart materials and have textures wrap onto your objects automatically, throw particles to easily add weathering effects with the help of the integrated physics engine or paint precise micro-details across complex asset spanning over dozens of textures sets or UDIMs.Texture assets for any target renderer or game engineSubstance 3D Painter is compatible with Unity, Unreal, Amazon Lumberyard, VRay, Arnold, Renderman... No matter what your final platform is, Painter can convert your textures into the right format and give you results as close as can be from what you see in the viewport.Welcome to the communityThe Substance 3D community is made of some of the most helpful and talented artists in the world! Have a question or need some guidance? Join us on Discord or on our official forums, there is always someone ready to help. Want a specific material or effect but don't have the skill or patience to create it yourself? Join the more than 100 000 users on the Substance 3D Community Assets website (previously Substance Share) and download some of the hundreds of free assets available to help you in your artistic journey.This license does not include access to the Substance 3D Assets platform (previously Substance Source).
