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Glowstick problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Glowstick: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Glowstick game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Glowstick again.
Install Missing Multiplayer packages.
How to Fix Glowstick Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Glowstick and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Glowstick EP, INC. Customer Service
If the problem still persists, contact Glowstick EP, INC. customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to
ABOUT THE GAME
Glowstick is a tool that allows you to build 3D environments and tell stories. We develop tools and features to craft engaging narratives, enabling you to bring your stories to life. Whether you're a seasoned storyteller or a beginner, Glowstick offers an intuitive and user-friendly interface that encourages exploration and sparks the imagination.