Etelä-Pohjanmaa Experience down or not working? crashes or problems?

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Troubleshooting Etelä-Pohjanmaa Experience: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Etelä-Pohjanmaa Experience game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Etelä-Pohjanmaa Experience again.
Install Missing Multiplayer packages.

How to Fix Etelä-Pohjanmaa Experience Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Etelä-Pohjanmaa Experience and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Seinäjoki University of Applied Sciences Customer Service

If the problem still persists, contact Seinäjoki University of Applied Sciences customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Etelä-Pohjanmaa Experience (South Ostrobothnia Experience) takes you directly to the heart of South Ostrobothnia. Jump in to immersive 3D environments that you navigate with the turn of your head. Experience 360 videos of various nature sites and events in carefully modeled environments through South Ostrobothnia. This experience offers you the opportunity to get to know South Ostrobothnia at your own leisure, whenever you want with a VR-headset. The application has been implemented as part of Seinäjoki University of Applied Sciences' "XR technologies as part of the traveler's customer journey" project. The project is financed from the appropriations of the REACT-EU instrument, as part of the measures taken by the European Union in response to the COVID-19 pandemic.