The Infernal Masquerade not working

Is The Infernal Masquerade down?

Published by Aarre Entertainment

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Troubleshooting The Infernal Masquerade: How to Fix Common Problems and Isuses


    The Infernal Masquerade down?   The Infernal Masquerade not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Infernal Masquerade game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Infernal Masquerade again.
  4. Install Missing Multiplayer packages.

How to Fix The Infernal Masquerade Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Infernal Masquerade and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Aarre Entertainment Customer Service

If the problem still persists, contact Aarre Entertainment customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



The Infernal Masquerade is a gothic horror PS2 -inspired take on the classic minesweeper game, along with additional hints on the hidden undead, that make it more up to the player's skill to find the vampires behind the venetian masks. The adventure starts in 1868, aboard a ship sailing towards London, as a vampire hunter searching for the undead menace hidden among the masqued partygoers traveling. Armed with roses, infused with the sunlight that made them grow, you mark the suspected vampires by placing the roses on their chests and finally release their energy to scorch the bloodsuckers to smoldering husks. You will be helped by the humans among the vampires, whom are too afraid to all but hint whom in their surroundings is a vampire. You will move to multiple locations within several time periods, from victorian London, to 1920's Japan to modern day Paris to clear often several groups of people from the infected.

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