Troubleshooting Lumins and Shades: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Lumins and Shades game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Lumins and Shades again.
- Install Missing Multiplayer packages.
How to Fix Lumins and Shades Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Lumins and Shades and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact TheOnlyOne Customer Service
If the problem still persists, contact TheOnlyOne customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Lumins and Shades is a cute 2D grid-based puzzle game about turning on lights and making memories. Work together with Lumins, who live in light, and Shades, who live in darkness, to bring light to the world.
Guide them to discover and solve puzzles, in which they interact with various kinds of light switches, each other, and even the light and darkness itself. Puzzles start simple but eventually become very complex, as different solutions have effects on the world and other puzzles.
Lumins and Shades is the kind of puzzle game that does not directly spell out its mechanics, but instead allows the player to experiment and discover them on their own.
The game contains around 150 puzzles (depending on how you count them) across 11 areas, and a handful of deeper challenges for those who seek them out.
