Troubleshooting Jump Journey: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Jump Journey game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Jump Journey again.
- Install Missing Multiplayer packages.
How to Fix Jump Journey Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Jump Journey and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Inspiring Games Customer Service
If the problem still persists, contact Inspiring Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Jump Journey is a rogelike 2d side scrolling platformer. Avoid obstacles in this fast-paced game, where the movement never stops. Get gems to unlock upgrades for each run. Play enough runs and you can get permanent upgrades. Each level plays a bit differently, learn to master them all.
Your character never stops moving, and the game doesn't slow down. Avoid or defeat enemies, hop across platforms, and eventually fly your way to the end portal in each level. Earn enough gems to progress to the next level.
Jump Journey has many upgrades you can unlock in each run, such as reduced gravity, orbiting fireballs, lightning defenses, and raining ladders. Earn enough points to unlock all the skins for your character.
Jump Journey will never charge for DLC, microtransactions, loot boxes, etc. All content is earned in-game, and there is no way to give us money to change that!
