Troubleshooting Kena: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Kena game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Kena again.
- Install Missing Multiplayer packages.
How to Fix Kena Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Kena and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Ember Lab Customer Service
If the problem still persists, contact Ember Lab customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Kena: Bridge of Spirits: a story-driven, action adventure combining exploration with fast-paced combat. Untangle the past as Kena, a young Spirit Guide in search of the sacred Mountain Shrine. Help free the spirits trapped in a forgotten village with the help of the Rot, Kena's adorable (yet powerful) spirit companions.Key FeaturesBuild your TeamTimid and illusive spirits scattered throughout the forest, the Rot maintain balance by decomposing dead and rotting elements. Find and collect the Rot hidden around the village.Unlock new powerful Rot abilities the more of them you discover.Clear the corruption from the village using the Rot's powers.Explore a Charming WorldUntangle the mystery of the village’s strange curse as you discover secrets and draw on the power from the Spirit Realm to restore this once-majestic world.Explore every nook and cranny of the village to uncover secrets and rewards.Discover collectable Rot Hats to customize your Rot companions.Locate and deliver Spirit Mail left behind by lost spirits to open up new areas.Engage in Fast-Paced CombatTake on Corrupt Spirits, trapped and unable to move on, as they challenge Kena at every turn.Hone your skills with various melee and ranged attacks.Command the powers of your Rot companions with their powerful Rot Actions.Upgrade your abilities and powers to become a skilled Spirit Guide.Now Including all ANNIVERSARY UPDATE Content!Explore brand new features including: New Game+, Trials, Outfits & more!New Game+: Begin a new adventure after completing the game, starting with all your abilities, upgrades, and Rot as you face new combat encounters, challenges and unique enemies.Spirit Guide Trials: Sharpen your skills and unlock rewards in The Trials, including: Wave Defenses, Obstacle Courses, and the chance to take on key boss-fights again and again. Outfits: Unlock brand new outfits for Kena to wear by mastering The Trials.Charmstones: Discover Charmstones that can be equipped to provide different advant...