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The Escape problems reported in the last 24 hours
Most Common Problems
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Troubleshooting The Escape: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update The Escape game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Escape again.
Install Missing Multiplayer packages.
How to Fix The Escape Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch The Escape and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Trikeman Games Customer Service
If the problem still persists, contact Trikeman Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
The EscapeHelp Johnny Jones Junior to escape, but.....from where?.Who is Johnny J.J. and where does he have to escape from?. Help him in this platformed and puzzle adventure to discover a surprising ending.This is a 3d thirdperson game based on 80's games where you had only some oportunities to beat the game. If you lost all your lifes you will must start from the begining again. Achive several platformed levels with some puzzles to see the end.There are three game modes. Easy with infinity lifes, normal with only three oportunities and Hero mode with only one oportunity.