Troubleshooting Grim Facade: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Grim Facade game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Grim Facade again.
- Install Missing Multiplayer packages.
How to Fix Grim Facade Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Grim Facade and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Big Fish Games Customer Service
If the problem still persists, contact Big Fish Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Big Fish Editor's Choice! This title was chosen for its high standard of quality and amazingly positive reviews from our Game Club beta testers.From ERS games comes the HOPA classic Grim Façade with another exciting case to solve! A masked vigilante calling himself the Avenger has the town of Coldstone in a death grip of fear, and you’re called in by the mayor to investigate. His wife’s been kidnapped, and there’s a blacklist of potential targets for the Avenger’s wrath. Can you stop him before he strikes again, or will you be crossing another name off the list? Special Achievements, a humorous alley cat, and hidden masks you can collect throughout the game make this one a winner!See what our Beta testers had to say:“ERS did it again....Graphics were not only done well also interactive. The storyline did not disappoint, I love this series and will be purchasing this one as well.” - Samantha, Beta Tester“I love this series and this developer. Once again they have made an amazing game.” - Rodger, Beta TesterThis is a special Collector's Edition release full of exclusive extras you won’t find in the standard version. The Collector’s Edition includes:Play the bonus game to learn about the Avenger's past!Collect masks hidden throughout the game!Earn special Achievements!Access the helpful Strategy Guide.Enjoy soundtracks, wallpapers, concept art, and more!This is a Hidden Object Puzzle Adventure game, meaning a specific genre of story-driven, point & click adventures. Throughout the game, players are tasked to find a list of objects hidden within a particular scene, and to occasionally complete various mini-games/puzzles.