Troubleshooting Nancy Drew: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Nancy Drew game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Nancy Drew again.
- Install Missing Multiplayer packages.
How to Fix Nancy Drew Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Nancy Drew and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact HeR Interactive Customer Service
If the problem still persists, contact HeR Interactive customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Nancy Drew heads for Japan where she’s staying at a traditional ryokan (inn) for a little R&R with Bess and George, but when reports of a vengeful ghost start scaring away the guests, Nancy’s vacation takes a turn for terror! It’ll be up to you, as Nancy Drew, to uncover the secret that lies beneath the surface, before the ghost can take its revenge! Key features:Play as Nancy Drew and investigate a haunting at a traditional Japanese inn.3D animated characters, each with a secret to protect. Immerse yourself in Japanese culture by learning about origami, tea ceremonies, calligraphy. Take pictures of possible evidence and play games on your cell phone. Be prepared for the scariest Nancy Drew game in the series.
