Nancy Drew®: Alibi in Ashes not working

Is Nancy Drew down?

Published by HeR Interactive

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Troubleshooting Nancy Drew: How to Fix Common Problems and Isuses


    Nancy Drew®: Alibi in Ashes down?   Nancy Drew not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Nancy Drew game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Nancy Drew again.
  4. Install Missing Multiplayer packages.

How to Fix Nancy Drew Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Nancy Drew and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact HeR Interactive Customer Service

If the problem still persists, contact HeR Interactive customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



A local contest turns into an arson scene and now deceit smolders among the charred ruins of the River Heights Town Hall. Police have several suspects, but well-placed incriminating evidence and poisonous local gossip compelled authorities to make only one arrest: Nancy Drew. Can you, as the teenage detective and her closest friends, catch the real arsonist and extinguish the accusations among the embers?Key features: Play as Nancy Drew and explore her hometown of River Heights Assume the roles of Nancy and her friends Bess, George, and Ned Identify fingerprints at the local police lab Ask tough questions. The answers vary depending on which character asks. Collect evidence and pin it on the suspects Visit the Drew home and explore Nancy’s room Order different flavors of ice cream at the parlor Hunt for clues to the real arsonist Save your reputation before it goes up in smoke Choose from Junior or Senior Detective difficulty levels

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