NexVR Video Player not working

Is NexVR Video Player down?

Published by NexVR

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Troubleshooting NexVR Video Player: How to Fix Common Problems and Isuses


    NexVR Video Player down?   NexVR Video Player not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update NexVR Video Player game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run NexVR Video Player again.
  4. Install Missing Multiplayer packages.

How to Fix NexVR Video Player Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch NexVR Video Player and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact NexVR Customer Service

If the problem still persists, contact NexVR customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



NexVR Video Player is a simple yet powerful stereoscopic video player for VR Headsets like the HTC Vive™. NexVR Video Player plays the most popular video formats which are supported by Windows™. The player is able to play stereoscopic videos including the most popular formats. It supports Side-by-Side, Over-and-Under, Epirectangular, Fisheye, and Custom Modes etc. in either 180°, 360° or any FoV in between. Normal non stereo videos are also supported. NexVR Video Player is user friendly and it supports both Mouse and Keyboard inputs, XBox™ controllers, and the HTC Vive™ controllers. The file browser is very intuitive and includes thumbnails for your videos for easy browsing and you are able to rank your videos. All customization you set on any given video is automatically saved to be used next time you play your favorite videos.

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