Troubleshooting SubnetPing: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update SubnetPing game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run SubnetPing again.
- Install Missing Multiplayer packages.
How to Fix SubnetPing Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch SubnetPing and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Dennis Sven Mittmann Customer Service
If the problem still persists, contact Dennis Sven Mittmann customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
SubnetPing is a small but useful tool to determine information about used IPv4-addresses in an IPv4 network.Detect IP-Addresses (IPv4)Scan an entire IPv4/24 (Class C) subnet by sending IMCP echo requests to all possible hosts in the selected subnet.SubnetPing uses the default network interface the operating system and local routing table offers for this task.It should be possible detect available hosts in remote subnets, behind routers, remote networks thru an VPN, or even public networks as long as the hosts respond to IMCP echo requests and the TTL is high enough so that the packet will no be dropped by any router in the path.Determine Ping (time in ms)The Ping time is determined by sending an IMCP echo request to the target IPv4 and waiting for the IMCP echo reply. The Ping time is the locally measured time from sending the IMCP echo request to the target until the IMCP echo reply received. The IMCP echo reply has to be received within a give time-frame (timeout), or the Ping attempted will be considered as a timeout and the IMCP echo reply will be dropped. Determine Hops (number of routers in the path)There is no 100% accurate way to get this information. SubnetPing uses an approximation technique to guess the hop count based on some assumptions. This is because the router has do decrease the TTL by at least one, and most of routers do exactly that. The reply packets might have another base TTL than your request packet had. The base TTL has starts at 256,128,64 or 32. Therefore it should be correct if the packet has less than 32 hops in total and every router in the path decreased it by only one. Measure PacketlossPacketloss is calculated based on the attempts to ping an host with an IMCP echo request and the number of received echo reply responses within a given time-frame (timeout). Resolve MAC-AddressesDetermine the MAC-Addresses by sending ARP requests to all available hosts.This works only on the local subnet of the Computer your scanning from. It is not p...
