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Aurora problems reported in the last 24 hours
Most Common Problems
Have an issue with Aurora? Report your problem
Troubleshooting Aurora: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Aurora game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Aurora again.
Install Missing Multiplayer packages.
How to Fix Aurora Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Aurora and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Pink Kong Studios Customer Service
If the problem still persists, contact Pink Kong Studios customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Set in a beautiful forest clearing “AURORA” gives the audience space to experience the majesty of nature through a time-lapse style narrative of day to night, spring to winter and life to death.
This visually rich cinematic animated VR short follows the lives of a young family and all who inhabit it’s vividly coloured landscape. “AURORA” draws the viewer into the emotive storyline by allowing them to get up close and personal with the characters.
Fleeting awe-inspiring moments of presence and gentle interaction invite us to reflect on the very nature of time itself. “AURORA” is an uplifting visual feast that packs an emotional punch.
