To Catch a Monkey down or not working? crashes or problems?

Have an issue with To Catch a Monkey? Report your problem

Your Name*

First Name *

Your E-mail*

Your Message*

Troubleshooting To Catch a Monkey: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update To Catch a Monkey game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run To Catch a Monkey again.
Install Missing Multiplayer packages.

How to Fix To Catch a Monkey Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch To Catch a Monkey and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact nonPareil Institute Customer Service

If the problem still persists, contact nonPareil Institute customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

ProblemThe test monkeys have escaped the lab.Hypothesis 1Catching all of the monkeys will result in not being fired.Hypothesis 2One can catch monkeys by scaring them into trapsHypothesis 3The scariest things for a monkey are loud noises and potential deathFlashbangsBombsMissilesFirebombsHypothesis 4Kill rabid monkeys so they can't spread their cooties (or so I've heard. I'm not a virologist).ExperimentCATCH THE MONKEYS!--------------------Powered by AutismTo Catch a Monkey is made by adults on the autism spectrum at the nonPareil Institute. At nonPareil, autistic adults gain digital technology skills in various domains and work toward building games and items for the digital marketplace. While doing so, our members also acquire social and vocational skills preparing them for success in higher-education and employment settings.