Troubleshooting Frozen Soul: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Frozen Soul game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Frozen Soul again.
- Install Missing Multiplayer packages.
How to Fix Frozen Soul Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Frozen Soul and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Double Xtreme Customer Service
If the problem still persists, contact Double Xtreme customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Wreckage of the helicopter, mountains, snow ...And it's cold, so freezing cold. I think I'm doomed. There are no people here and no one can save me. I have no plane to fly away and there's nowhere to hide. But I think I saw a radio beacon on the other side of the ridge when I was in my helicopter. If I could only get there! Trying to cross these mountains during such blizzard is a certain death. But once I read that inside these mountains there is a system of caves and if I don't get lost I can reach the radio beacon and send a signal for help.I have to find the entrance to the caves. There should be warmer and I can make a fire. And it would be good to find something to eat: I have very little food with me. ...But what's that creature over there? A bear? What a wicked joke! I must not only find the entrance to the caves, but also avoid the hungry predator. Brown bears are extremely dangerous in winter and this one has probably noticed me… Welcome to the Frozen Soul game, a quest for survival among the snow-covered rocks! You have to find an entrance to the caves and figure out how to get inside. However, if you manage to overcome all the difficulties, you will see... What will happen to your hero then? You'll know it only if you go through this ice adventure to the end. Challenge yourself in a new struggle for life!Frozen Soul is:Large detailed locations;Extreme weather conditions;Search for tools and the right path among snow and stones;Some chances to stay alive.What is stronger - your unwillingness to die or the cold of the icy mountains? Challenge the severe nature and find out if your hero will be able to get home or remain in this cruel land forever!
