Are you having issues with the game? Select the problem you are having and send feedback to Anton Shatalov
Virtual telescope problems reported in the last 24 hours
Most Common Problems
Have an issue with Virtual telescope? Report your problem
Troubleshooting Virtual telescope: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Virtual telescope game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Virtual telescope again.
Install Missing Multiplayer packages.
How to Fix Virtual telescope Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Virtual telescope and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Anton Shatalov Customer Service
If the problem still persists, contact Anton Shatalov customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Have you ever had so bad day that you just wanted to go away from the humanity and relax? Now you can go to the Moon. Or to the Mars. That isn't far enough? No problem, go to another star system. Check yourself why TRAPPIST-1 planets don't have any forms of life.
Another feature of the Virtual Telescope is to give you the actual star sky and solar system state which depend on your current geolocation and time. You can change zoom or lens size and get information about a selected object or just watch events like solar and lunar eclipses.
