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Uncanny problems reported in the last 24 hours
Most Common Problems
Have an issue with Uncanny? Report your problem
Troubleshooting Uncanny: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Uncanny game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Uncanny again.
Install Missing Multiplayer packages.
How to Fix Uncanny Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Uncanny and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Ultraviolet Design Customer Service
If the problem still persists, contact Ultraviolet Design customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Uncanny is an simple, atmospheric horror game. Walk through an endless maze full of darkness and wrong turns. Shamble through the dim to find a doorway. Go through the doorway to advance the game. Spend time in the maze and learn it's tricks to better avoid what follows you. Metaphorical ambiance gives way to deep and intriguing play the more experienced you get.
