Troubleshooting Mermaid Adventures: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mermaid Adventures game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mermaid Adventures again.
- Install Missing Multiplayer packages.
How to Fix Mermaid Adventures Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mermaid Adventures and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact First Games Interactive Customer Service
If the problem still persists, contact First Games Interactive customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Once again, the underwater kingdom is in turmoil, thanks to the mischievous machinations of the evil octopus! The octopus and his servants have begun playing cruel tricks on the inhabitants of the undersea world, leaving a trail of frustration and strife in their wake. Now it is up to the brave mermaid, Alice and her equally courageous friends to restore order and happiness to the ocean! First she'll need to wake her friends from their slumber and enlist the aid of the wise sorceress, Turtle to assist them in their quest. Help Alice and her friends bring peace and sanity back to the underwater kingdom in this gorgeous Match-3 adventure!Features:-80 unique and challenging levels-Gorgeous, immersive graphics-Fascinating storyline-Beautiful score-match3, hidden objects, puzzle & memories levels
