Troubleshooting Capsule Jump: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Capsule Jump game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Capsule Jump again.
- Install Missing Multiplayer packages.
How to Fix Capsule Jump Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Capsule Jump and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact ZuHause Studios Customer Service
If the problem still persists, contact ZuHause Studios customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Capsule Jump is a first person Jump and Run Game. You are a Capsule that jumps over platforms in different environments. Sometimes it is dark and sometimes it is foggy. The game has a total amount of 55 level to play.
It is a very complex game, only a small amount of the players, playing it by now, came through all the level.
Will you get through that game?
