Jacob down or not working? crashes or problems?

Have an issue with Jacob? Report your problem

Your Name*

First Name *

Your E-mail*

Your Message*

Troubleshooting Jacob: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Jacob game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Jacob again.
Install Missing Multiplayer packages.

How to Fix Jacob Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Jacob and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

Jacob: a free and simple puzzle game/experience with a scientific twist - it's evidence-based, using research on societal inequalities to determine game difficulty.Features• Incorporation of real research findings into gameplay - a simple control scheme with quick play-through.• Leaderboard - players build a population of scores which reflect socioeconomic difficulty, game skill, and random chance.• Awe-inspiring silhouette landscapes. • Beautiful and uplifting soundtrack.