Troubleshooting EF EVE: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update EF EVE game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run EF EVE again.
- Install Missing Multiplayer packages.
How to Fix EF EVE Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch EF EVE and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Experimental Foundation Customer Service
If the problem still persists, contact Experimental Foundation customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
EF EVE™ – volumetric video platform is dedicated to bringing real world into VR. EF EVE ™ is a platform where you can explore scanned real world places, objects and experience holographic events in virtual reality. It is a place where people from around the world capture themselves as holograms to bring their music and dance performances, photogrammetry enthusiasts share their scans of heritage sites, art pieces and teleport us to places we didn’t know existed.Simple navigation allows you to choose between environments and holographic events or you can create your own experience by using editing tools to manipulate size, place and load multiple holographic events into one environment. Enjoy it in VR or in Desktop mode. Can I capture my own holographic events? Volumetric Capture has never been easier! EF EVE™ camera app allows to record and live-stream your own HD quality VolCap videos into Virtual reality within seconds. Your hologram can be easily brought to life in any Unity based immersive experience, game, story and shared with people via EF EVE Platform. Now you can record the World around you the way it is - in 3D volume. All you need is our camera app, 2 Kinect v2 cameras and Windows 10 ready PC.
