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Troubleshooting Illusion: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Illusion game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Illusion again.
Install Missing Multiplayer packages.

How to Fix Illusion Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Illusion and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

Illusion is a puzzle exploration game set in the ambience of the early 1920’s Parisian cabaret. Step into the shoes of a young girl named Emma and live her adventures as she is trapped inside the mind of a mad man. Embark on her journey through the mind’s-eye of her captors, living in a fractured world of old memories and festering wounds, that paradoxically reveals itself to be also a place of great beauty and intrigue.Embrace the Illusion!Features:A sinister and touching storyBreath-taking mind’s-eye levelsBeauty and death melded via surrealist inspired artDark tale scarred by the Great WarTaste the horror of war and fragility of life