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Deep Space: Unknown Universe problems reported in the last 24 hours
Most Common Problems
Have an issue with Deep Space? Report your problem
Troubleshooting Deep Space: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Deep Space game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Deep Space again.
Install Missing Multiplayer packages.
How to Fix Deep Space Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Deep Space and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Matouš Lörinc Customer Service
If the problem still persists, contact Matouš Lörinc customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Poseidon 1It is year 2352. Human race is finally becoming multiplanetary species after successful colonization of Mars.You are member of Poseidon 1 crew. Poseidon 1 is the most advanced spaceship of mankind. Capable of interstellar travels.Your mission is to gather information about nearest neighboring star Alpha Centauri. If your mission prove that it is possible to colonize other solar systems. It will be huge step for mankind.AliceEver since from robotization of Earth in 2052 world has never been same. Many question if artificial intelligence can really be considered an intelligence same as human one. Constant revolts calls for stop making robots smarter and smarter. However they could not stop development of AI for space ships. Alice is latest AI outperforming any human in any kind of thinking process.MissionExplore a few planets until you find the puzzle that leads to the energy needed for flight back to Earth. You will be accompanied by Alice, artificial intelligence built into the ship's computer. Alien worlds are often an inhospitable environment. Some planets are being burned by radiant presence of a star. Others are overwhelmed by toxic vapors. And some do not even have a solid surface. Can you survive where no one ever was? And come back to Earth?