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Cypher problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Cypher: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Cypher game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Cypher again.
Install Missing Multiplayer packages.
How to Fix Cypher Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Cypher and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Matthew Brown Customer Service
If the problem still persists, contact Matthew Brown customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Cypher is a first person puzzle game about cryptography.
Explore the museum and learn about the history of cryptography, from
simple substitution ciphers to the Enigma machine and beyond.
Grab a pen and paper and test your deciphering skills across 40+ challenging puzzles.