Troubleshooting Prelude: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Prelude game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Prelude again.
- Install Missing Multiplayer packages.
How to Fix Prelude Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Prelude and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Juan P Dev Customer Service
If the problem still persists, contact Juan P Dev customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
30% of the revenue from sales will go to a charity every 2 monthsIn the last couple years many things happened in my life, my dad had a heart attack which he survived, and my mom had two surgeries, one of which was for cancer, thankfully she overcame it.We overcame all of that together but all of that changed me and made me more thankful with life.SO, MAKING THINGS SHORT, every two months I'm gonna donate 30% of the game's revenue to charity for cancer research, you can also vote and choose for another charity where I can donate.That's all, thank you[READ ME] YOUR FEEDBACK IS IMPORTANTHey guys. As you may already know, the game is in Early Access because the game is still in Pre-Alpha stage.The story for this Pre-Alpha version is not the same as the one for the final version of the game but it's related, it tells a little about what the game is all about, you can call it Chapter 0.Every new update, however, will be different from the last... a new iteration with different scenarios, environments, stories, experiences... each more gruesome than the last.The story for the final game is already written but I want to make sure you have the best horror experience you can possibly have, this Pre-Alpha (and future updates leading to the final build) have the purpose of experimenting with your fears, make you feel fear in a way only few horror games do, I want this game to be unique.YOU (THE COMMUNITY) MATTER, unlike other developers, I do listen so... talk to me, tell me your experience. Did i, fail making you feel horror? Why? Tell me how you feel about the game, I'll listen to all of you and make sure the next time things get more... gruesome.That's all for now folks, have a great day/night!And if you download this game, I hope you enjoy!Cya! You'll hear from me again soon!About the GameThis is the Pre-Alpha release of the game and does NOT represent the finished product. It's at a very early development stage so that means I'm open for suggestions for the next Alpha rel...
