Fragments not working

Is Fragments down?

Published by Pulsarium

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Troubleshooting Fragments: How to Fix Common Problems and Isuses


    Fragments down?   Fragments not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Fragments game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Fragments again.
  4. Install Missing Multiplayer packages.

How to Fix Fragments Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Fragments and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Pulsarium Customer Service

If the problem still persists, contact Pulsarium customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Fragments is a multiplayer experiment in virtual reality.In Fragments 2 players fight each other to save their planet.The first player has a virtual reality headset and play an explorator sent to another planet to harvest some fragments that will ultimately help his to save his planet. The second player use a classic computer and play a spirit with a top-down view. To protect his planet the latter has to prevent the explorator to plunder his planet ressources.This project has been developed by a team of 5 students in “Maîtrise en Création Numérique” at the UQAT (University of Québec in Abitibi-Témiscamingue) fond of virtuality and imaginary inside the new technologies.Fragments has also been produced as part of a research-creation. Our research problematic is : “Through different immersive technologies, how multiplayer interaction affects the degree of virtuality”. The project goal’s is to question the place of imaginary and technology in the creation of virtuality.A game made by: Tom Clech, Rémi Duriez, Marie Guittard, Marwan Sekkat, Romain Sepulchre.

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