Are you having issues with the game? Select the problem you are having and send feedback to Michael Chou VR Lab
The Journey Home problems reported in the last 24 hours
Most Common Problems
Have an issue with The Journey Home? Report your problem
Troubleshooting The Journey Home: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update The Journey Home game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Journey Home again.
Install Missing Multiplayer packages.
How to Fix The Journey Home Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch The Journey Home and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Michael Chou VR Lab Customer Service
If the problem still persists, contact Michael Chou VR Lab customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
A VR interactive story about family, dreams, and the meaning of life. You will be an astronaut who failed the mission, gets stuck in space and haunted by past memories.
