Troubleshooting Mouse Playhouse: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mouse Playhouse game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mouse Playhouse again.
- Install Missing Multiplayer packages.
How to Fix Mouse Playhouse Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mouse Playhouse and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact SMU Guildhall Customer Service
If the problem still persists, contact SMU Guildhall customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Mouse Playhouse is a light-hearted VR puzzle game in which you manipulate objects to solve puzzles and guide your pet mice towards the cheese. In Mouse Playhouse, you can also throw objects around, play basketball, darts and even play the xylophone. Players must use the blue objects provided to guide the mice away from trouble and towards the cheese. Discover a world in which you solve challenging puzzles, overcome evil "Meowbots" and seize the cheese!
