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Candy problems reported in the last 24 hours
Most Common Problems
Have an issue with Candy? Report your problem
Troubleshooting Candy: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Candy game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Candy again.
Install Missing Multiplayer packages.
How to Fix Candy Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Candy and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Right Games Customer Service
If the problem still persists, contact Right Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
This is a candy-style bubble shooter game.
Use your cannon at the bottom of the screen to match-3 or more bubbles, and clear the entire screen to progress.
