Epsilon Jump Prime down or not working? crashes or problems?

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Troubleshooting Epsilon Jump Prime: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Epsilon Jump Prime game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Epsilon Jump Prime again.
Install Missing Multiplayer packages.

How to Fix Epsilon Jump Prime Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Epsilon Jump Prime and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Energize Labs Inc. Customer Service

If the problem still persists, contact Energize Labs Inc. customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Epsilon Jump is a retro, Geometry Wars-inspired arcade game for Mobile and PC/Mac/Linux devices. The game is based on a unique warping mechanic where you warp through enemies to destroy them, chaining warps together to get a high score. Gameplay involves a unique jumping mechanic on cooldown timer. When the player clicks (on desktop) or swipes in a direction on a joystick (mobile/desktop), it activates a jump which renders the player invulnerable for a fraction of a second as they are quickly warped in the direction they activated the jump in.