Troubleshooting HERO-E: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update HERO-E game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run HERO-E again.
- Install Missing Multiplayer packages.
How to Fix HERO-E Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch HERO-E and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Osky Studios Customer Service
If the problem still persists, contact Osky Studios customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Explore a world of underground caves, rescuing swimmers who have been abducted by a mysterious black hand ... Battle against dangerous creatures and find your beloved ... Can You defeat to black hand? 20 Action-packed Levels In Intricate Mazes ... Use dynamite to blast the rocks and make your way ... Care!, dangers lurk anywhere ... Spiders, Bats, Snakes, Poisonous Moths,Carnivorous Plants and many other hazards... Hurry! the clock is ticking, and you can run out of power. Will these caves turn into your tomb? or you will become a real HERO-E?
