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Dark Parables: Jack and the Sky Kingdom Collector's Edition problems reported in the last 24 hours
Most Common Problems
Have an issue with Dark Parables? Report your problem
Troubleshooting Dark Parables: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Dark Parables game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Dark Parables again.
Install Missing Multiplayer packages.
How to Fix Dark Parables Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Dark Parables and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Big Fish Games Customer Service
If the problem still persists, contact Big Fish Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
The legendary Sky Kingdom suddenly appears and a destructive barrage is unleashed upon an unsuspecting town. Play as the Fairytale Detective and embark on an investigation to rescue the townspeople. In this quest, you will meet Jack - an infamous treasure hunter who shares a secret past with the Kingdom - and discover the tragic history behind the chaos.
This is a special Collector's Edition release full of exclusive extras you won’t find in the standard version. The Collector’s Edition includes:
Uncover the legendary Sky Kingdom
Adventure with Jack to rescue his fiancée
Breath-taking storyline and challenging gameplay
Bonus Gameplay – Rumpelstiltskin
Expertly crafted wallpapers and more!
