Troubleshooting Mystery of the Ancients: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mystery of the Ancients game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mystery of the Ancients again.
- Install Missing Multiplayer packages.
How to Fix Mystery of the Ancients Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mystery of the Ancients and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Big Fish Games Customer Service
If the problem still persists, contact Big Fish Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
It's been too long since you've seen your best friend Kira, so of course you jumped at the chance to visit after she invites you to scenic Baumholder for the weekend. You've barely arrived and met her new husband Victor when a freak blizzard sets in, ruining a perfect summer day. When a dark tower of ice rises from the city square, ice giants rain down on the streets, freezing everyone and everything in their path. Who is controlling them and what do they want? Work together with Victor to save Kira and survive the deadly cold.
This is a special Collector's Edition release full of exclusive extras you won't find in the standard version. The Collector's Edition includes:
Save those you love in the bonus game!
Collect lushly illustrated wallpapers and concept art
Gain access to the detailed strategy guide
This is a Hidden Object Puzzle Adventure game, meaning a specific genre of story-driven, point & click adventures. Throughout the game, players are tasked to find a list of objects hidden within a particular scene, and to occasionally complete various mini-games/puzzles.
