Are you having issues with the game? Select the problem you are having and send feedback to Nova Dimension
Dungeon Journey problems reported in the last 24 hours
Most Common Problems
Have an issue with Dungeon Journey? Report your problem
Troubleshooting Dungeon Journey: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Dungeon Journey game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Dungeon Journey again.
Install Missing Multiplayer packages.
How to Fix Dungeon Journey Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Dungeon Journey and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Nova Dimension Customer Service
If the problem still persists, contact Nova Dimension customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Fight your way through thousands floors of dungeons. Get precious treasures and slay undead creatures of hell to make your character stronger.
Play smart and use spells and abilities wisely to stay alive. Choose a hero that fit your playstyle and learn weaknesses in monster composition to beat them all.
Dungeon Journey is very simple and very deep at the same time. Best roguelike for everyone!
