Troubleshooting Citadel: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Citadel game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Citadel again.
- Install Missing Multiplayer packages.
How to Fix Citadel Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Citadel and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Magisterion Customer Service
If the problem still persists, contact Magisterion customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Citadel is a multiplayer survival game with rogue-like elements inspired by “Cube” the movie.
The game created by a little indie developers team.
Become a prisoner of the Citadel - you will discover a hardcore gameplay full of pain
Earn your freedom – each level is a randomly generated labyrinth filled with unique challenges, enemies and traps, and you only have a short period of time to find the exit
Become stronger – collect Synergy, which acts both as a health and a valuable resource which is needed for activation of portals and unlocking new abilities
Seek for allies – on each level you can meet other random players, who you can discover new places and overcome tough challenges with (the only way of communication here is the voice chat)
