Troubleshooting The Visitor: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Visitor game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Visitor again.
- Install Missing Multiplayer packages.
How to Fix The Visitor Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Visitor and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Stephen Long Customer Service
If the problem still persists, contact Stephen Long customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The Visitor is a VR ONLY horror experience about an unexpected visitor calling to your door in the middle of the night. The game relies heavily on atmosphere, utilizing a dark environment to make the player both as nervous and uncomfortable as possible. The Visitor does not require any controls. Visual cues such as flickering lights inform the player of where to direct their gaze, so simply put on your VR headset and enjoy.What does The Visitor run on?HTC Vive Rift CV1 (Please read the discussion titled "Running on CV1" if you are using the CV1)Oculus Rift 1.3.0 or aboveWhy The Visitor?Ideal VR experience for scaring friends and family. It is a great introduction to VROnly takes 10-12 minutes to complete, so scaring a friends is quick and easy No controls required (just a headset), so don't worry about not being familiar with game controlsGameplay MechanicsThe Visitor was made with the intention of being as accessible as possible, so because of that, absolutely no controls are required. You just need to put on the headset, look around, and enjoy :)
