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Hotel Blind problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Hotel Blind: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Hotel Blind game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Hotel Blind again.
Install Missing Multiplayer packages.
How to Fix Hotel Blind Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Hotel Blind and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Serellan LLC Customer Service
If the problem still persists, contact Serellan LLC customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Hotel Blind is a simulator of a blind person in a hotel room. Enter a new room and complete five objectives before leaving the room. Text popups and audio describe the objects in the room and the walls, allowing you to map out the room in your mind as you play. Navigate the room using movement keys or your gamepad. Completing all of the objectives will complete the room. Each play starts a random room. Hotel Blind can be a standard experience, or a VR experience on the Oculus Rift or HTC Vive.
Hotel Blind is powered by Unreal Engine 4. It is inspired by this NPR Story: http://www.thisamericanlife.org/radio-archives/episode/464/invisible-made-visible
