Troubleshooting Bigscreen Beta: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Bigscreen Beta game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Bigscreen Beta again.
- Install Missing Multiplayer packages.
How to Fix Bigscreen Beta Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Bigscreen Beta and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Bigscreen, Inc. Customer Service
If the problem still persists, contact Bigscreen, Inc. customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Watch your favorite movies with friends and family around the world in a cozy home theater or a massive IMAX-style cinema! Relive the good ol' days when you hung out with friends IRL and played video games in the basement until 4AM. Screen cheat or strategize and play together! Instead of that tiny 13" laptop, play any game on massive, customizable screens. Wrap the virtual screen around you for a more immersive experience.See your PC's desktop screen on huge virtual monitors! There's multi-monitor support for up to three virtual monitors and all customizable to any shape or size.Screen sharing in VR chat rooms enables you to watch movies with friends, play games together, and more! You can watch movies in side-by-side 3D or over-under 3D.Worried about not having the same VR headset? There's cross-platform VR headset support for the Oculus Rift, Oculus Go, HTC Vive, any SteamVR headset, and any Windows Mixed Reality headset!Create public or private rooms for up to 12 people!Choose from a variety of environments when you create your room! From an actual movie theater to a campfire setting, find a scene that fits your mood!Maybe you're not always here to watch a video or a movie. 3D markers are available for you to create images in the virtual space, and you can share that with anyone that hangs out in your room. They might even want to draw beside you!We're always working on new features! Feel free to let us know how we can improve your experience in Bigscreen from the options listed in the Support section below.VIDEO PLAYER: Play local video files stored on your headset or stream from a video server.FRIEND SYSTEM: Add your friends to your list so they can easily join your rooms.NEW AVATARS: Updated avatar options will be available for you to customize even further.Bugs? Crashing? Need help? Join our community from one or all of the options below, and we'll be happy to help! Our community is very supportive and sometimes reply quicker than us:Join the Bigscreen...
