Troubleshooting Star Chart: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Star Chart game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Star Chart again.
- Install Missing Multiplayer packages.
How to Fix Star Chart Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Star Chart and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Escape Velocity Limited Customer Service
If the problem still persists, contact Escape Velocity Limited customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Step into your very own Virtual Reality Planetarium! Star Chart lets you explore the solar system and night sky in a beautiful and accurate real-time simulation.
*** Star Chart supports VR through the Vive or Oculus Rift, while regular desktop use is also supported ***
We're proud to bring to you the hugely successful astronomy & star gazing app - Star Chart - downloaded by over 20 million people world-wide.
Delight in exploring the solar system, from the Sun to the smallest moons of Saturn and out to the coldest, darkest, farthest reaches of Pluto. Gaze down and marvel at our solar system from above. Look up in wonder at the rings of Saturn. Feel the awe of floating in space around worlds no human has yet set foot on. Understand how the constellations of our night sky are made up of stars distant to each other in both space and time. Embrace the impossible distances of our solar system and the inordinate scale of our universe.
Star Chart currently includes:
- An accurate real-time simulation of the visible stars and planets as you see them from Earth
- A 3D solar system to explore, including the Sun, the planets, major moons and more
- A Sky View mode that recreates your view of the night sky from your own GPS coordinates
- All 88 constellations based on the beautiful artwork of 17th century astronomer Johannes Hevelius
- IAU Named rocky planet surface details.
What better way to learn about the night sky and astronomy than to immerse yourself as a virtual astronaut travelling through space. This experience is the perfect way for both the young and old to let their inner child experience the thrills of embracing the final frontier.
Please NOTE:
- Star Chart requires hardware to be viewed in Virtual Reality - ie either a Vive or Oculus Rift.
- Written from the ground up for Virtual Reality, this version of Star Chart is in many ways a superior product to that on iOS / Android / Windows 8 and more. But please do not expect full feature p...
