The Alters Benchmark Tool not working

Is The Alters Benchmark Tool down?

Published by 11 bit studios

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The Alters Benchmark Tool problems reported in the last 24 hours

Most Common Problems

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Troubleshooting The Alters Benchmark Tool: How to Fix Common Problems and Isuses

    The Alters Benchmark Tool down?   The Alters Benchmark Tool not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Alters Benchmark Tool game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Alters Benchmark Tool again.
  4. Install Missing Multiplayer packages.

How to Fix The Alters Benchmark Tool Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Alters Benchmark Tool and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact 11 bit studios Customer Service

If the problem still persists, contact 11 bit studios customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME


The Alters Benchmark Tool is a PC benchmark application specifically developed for The Alters. It evaluates your hardware performance and system compatibility. This tool is separate from the game and is non-playable.

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