Troubleshooting The Joycare: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Joycare game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Joycare again.
- Install Missing Multiplayer packages.
How to Fix The Joycare Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Joycare and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Deadlight Games Customer Service
If the problem still persists, contact Deadlight Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Welcome to The JoyCare – an urban exploration horror game set in the ruins of an abandoned daycare center. What was once a place of laughter and innocence is now nothing but echoes and shadows.You play as a curious soul drawn to uncover the truth behind the daycare's closure… but you're not alone. Something else roams the halls — Jacky Joke, a forgotten mascot turned monster, still guards his playground. But he’s not your only concern. The Misery Master, blinded and twisted by betrayal, lurks in the darkness, hunting through sound.Explore, survive, and uncover a disturbing story buried beneath toys, murals, and blood-stained secrets. Will you escape the grasp of your worst childhood nightmare?
