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Troubleshooting Mystery P.I.: How to Fix Common Problems and Isuses

Mystery P.I.™ - The New York Fortune down?

Common fixes:

Clear the Cache of Your PC or Console
Update Mystery P.I. game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mystery P.I. again.
Install Missing Multiplayer packages.

How to Fix Mystery P.I. Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Mystery P.I. and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

A fun loving & eccentric New York billionaire has hidden the will to his vast fortune somewhere in New York City! His family only has 17 hours to locate the will or their Grandpa's entire estate will be given to his cat & dog. You are the world famous Mystery P.I. and the family has hired you to track down the clues hidden all over NYC. Seek & Find over 2100 hidden objects in 25 amazing NY locations like Times Square, Central Park, Coney Island, the Brooklyn Bridge and many more. If you succeed you will be awarded $25 Million dollars. Three addictive ways to play: In NY Fortune mode you must find the clues to locate the will. Collect all the Keys & Apples to unlock two Unlimited game modes: Unlock Unlimited Seek & Find and Spot the Differences to find every hidden item in every scene. Find over 2100 cleverly hidden objects. Investigate 25 amazing New York locations to find the clues. Three fun game modes: 'Find the NY Fortune' and two Unlimited game modes Play 5 unique mini-games: Match-3, Word Search, Circle Rotation, Tile Swap, Jigsaw plus a unique final puzzle. Locate the secret Keys and Apples to unlock two Unlimited game modes. Go for a Perfect Investigation & speed bonuses to become a Master PI.